24/7 Emergency Response

The Restoration Group

24/7 Emergency Service

Round-the-Clock Property Restoration and Disaster Recovery Services

Disasters can strike without warning at any hour. The Restoration Group in Milford, DE maintains round-the-clock availability to best serve our community through our dedicated 24/7 emergency line: 833-NEED-TRG / (833) 633-3874.

Our Client Coordinator is prepared to gather key details, assess situations, and swiftly dispatch our IICRC-certified mitigation technicians. We strategically schedule qualified team members so capable resources are always on standby.

Fast Response Times

Our team members typically arrive at a client’s location within 90 minutes of the initial contact.

Fully Prepared for Any Situation, Anytime

To maximize effectiveness, our vans come with essential equipment ready to handle any scenario. We thoroughly inspect and restock supplies following each emergency run. Our meticulous preparation means that when you call on us for help, TRG will arrive with the right tools to remedy your unique situation.

Stability When You Need It Most

TRG serves as your compassionate partner for the entire disaster recovery journey – from promptly answering your initial call to assisting you through insurance claims, all while providing regular status updates. We will assign you to a client coordinator who will help ensure you have a seamless restoration experience.

Insurance Assistance

Insurance claims can be daunting. Our team will be there to assist you along the way with any insurance related requests.

Service Costs and Payment

Taking immediate action is crucial during an emergency, even when details like cost may be uncertain. Rest assured that TRG will provide all pricing and payment options before the initial response and assessment.

Cost Basis

Emergency service costs are calculated based on the time spent, materials used, and equipment deployed during service. We provide written detailed time and material invoices for insurance and out-of-pocket payment purposes.

Payment Options

TRG aims to make payments simple in stressful scenarios. Our office team works closely with you to arrange flexible payment options through:

  • Homeowner’s Insurance Coverage and Claims
  • Credit/Debit Cards
  • Third-Party Financing Plans
  • Checks/ACH Transfers

Client Testimonials

Call Our Team Today

Disasters create chaos, uncertainty, and stress. TRG provides a helping hand when you need it most. Our 24/7 emergency line means you get live, rapid support day or night. Within 90 minutes, we can deploy our team members to start securing your property.

Don’t wait until business hours, or try handling matters on your own. We empower clients by taking command of emergencies swiftly and competently.

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