24/7 Emergency Response

The Restoration Group

Flood Damage Cleanup

Professional Flood Damage Restoration

Flood damage doesn’t just comprise structures and materials; it can also make areas unsuitable for occupancy. That’s why effective restoration requires drying materials to acceptable moisture content levels. – At The Restoration Group in Milford, DE, we provide complete flood damage restoration services so homes and businesses on the Delmarva Peninsula can rapidly recover from large and small water-related disasters.

Our IICRC-certified technicians and experienced office staff are available immediately when catastrophe strikes. With top-tier equipment, years of local experience, and compassionate care, we aim to deliver effective solutions.

Common Causes of Flooding

There are various origins for flooding, and each causes unique damage and will require specific changes to the restoration plan. While some types of flooding are unavoidable, understanding the most common causes will help you prepare yourself for those disasters and, in some cases, even prevent them from happening. The most common causes of flooding include:

Natural Disasters

Hurricanes, tropical storms, thunderstorms, and snow melts can all cause bodies of water to overflow their banks and flood neighboring properties. Depending on the severity of the weather system, these floods can range from a few inches to several feet deep.

Plumbing Leaks and Bursts Pipes

Failures in supply lines, drain lines, sewer lines, fixtures, and appliances can all lead to water escaping the plumbing system and flooding a building. These leaks may be sudden bursting pipes or slow drips that cause damage over an extended period.

Sewage Backups

Overwhelmed municipal sewer lines, clogged drains, and pump failures can lead sewage back into homes and businesses through drain pipes, toilets, tubs, and sinks. Raw sewage brings dangerous bacteria, viruses, and parasites.

Corroded Appliance Components

Hoses and valves on appliances like washing machines, dishwashers, refrigerators, and water heaters can leak or burst over time, releasing water that can quickly spread if not addressed promptly.

Flood Damage Tips

Flooding can pose significant risks to your health and your property. Below are a few tips to protect yourself and your home or business.
  • Never touch or come into contact with floodwater. The water often contains harmful microbes and disease-carrying bacteria.
  • Call The Restoration Group as soon as possible. Any delays will result in further damage, so acting fast is essential.
  • If you can do it safely, turn off the electricity entering your building and avoid touching any electronics in the affected area.

Flood Damage Restoration Process

We adhere to established industry standards for safe, proper flood damage restoration. Our team follows IICRC guidelines closely throughout the emergency response, water extraction, drying, demolition, debris removal, and rehabilitation process.

TRG also adheres to all federal, state, and local flood damage restoration regulations. Trust our certified technicians to properly remove contaminated debris, clean surfaces, and perform structural repairs.

Emergency Response

  • Dispatch technician to site within 1 to 2 hours on average
  • Block storm drains and doorways to reduce continued flooding
  • Determine the safest access points to protect occupants and crews

Flood Damage Inspection

  • Inspect all affected areas to gauge water levels, materials impacted, and contamination
  • Seal off space with protective barriers to isolate threats
  • Take photos/videos to document losses

Water Extraction

  • Utilize professional extraction equipment to remove standing water
  • Cut drainage channels in floors to reach trapped moisture
  • Install water blockers, air movers, and dehumidifiers

Debris Disposal

  • Remove all porous or semi-porous materials saturated beyond recovery
  • Discard flood debris according to contamination levels and regional protocols
  • Ensure no environmental pollution occurs from waste

Drying and Dehumidifying

  • Examine all hidden spaces for trapped moisture
  • Create ventilation channels to circulate air
  • Operate commercial dehumidification equipment until all materials are completely dry

Disinfecting and Deodorizing

  • Disinfect all hard surfaces with antimicrobial solutions
  • Seal cleaned concrete and wood surfaces with protective coatings
  • Address any lingering odor issues

Comprehensive Repairs

  • Coordinate long-term repairs with qualified local contractors
  • Focus on restoring structural stability, functionality, and aesthetics

Does Homeowners Insurance Cover Flood Damage?

In any situation where you are left wondering what is or isn’t covered by your insurance plan, we urge you to call your provider and ask them to walk you through your specific coverages.

Why Choose TRG

24/7 Emergency Service

We know that water disasters can strike at any hour, demanding urgent response. That’s why our IICRC-certified technicians are available 24/7 to address damage from burst pipes or appliance leaks, flooding damage, and other residential or commercial water catastrophes. We’ll promptly dispatch our rapid response teams upon your call to begin immediate water removal, document losses, and initiate structural drying protocols around the clock.

Professional-Grade Equipment

TRG invests continually in commercial-grade flood damage recovery tools and technology to best support our clients. Our IICRC-certified technicians pair extensive hands-on remediation experience using time-tested techniques with the most advanced truck-mounted water extraction systems, structural drying equipment, contamination detectors, and antimicrobial detergents available. We follow rigorous protocols refined over decades in responding to catastrophic regional flooding events and storms.

Insurance Assistance

The vast majority of basic homeowners insurance and commercial property policies cover various types of unexpected flood damage and associated restoration costs. Plumbing issues, material damage, and even damage to your belongings due to flooding are typically covered. We urge you to always check with your provider to confirm your coverage specifics.

Fire Restoration Services

Fires wreak havoc. Prompt emergency response is critical when flames threaten your home or business. TRG offers 24/7 solutions including immediate fire board-up services whenever flames damage doors, windows, or exterior walls. Contact us or click the link to learn more.

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