Emergency Multi-Level Sewage Cleanup & Structural Drying in Lewes, DE

Services Provided: Sewage Cleanup
Application: Both

The Restoration Group responded to an urgent call from a property in Lewes, DE, experiencing a serious sewage backup affecting multiple levels. The issue began with a toilet and tub on the second and third floors overflowing, which caused sewage to seep into the lower-level unit. This multi-unit incident required immediate attention to prevent further damage and potential health hazards.

Upon arrival, the team conducted a thorough assessment to determine the extent of contamination and moisture spread. With experience handling complex multi-level mitigation projects, the crew quickly implemented a strategic plan tailored to the property’s unique layout and needs.

The mitigation process began with the removal of contaminated materials, including flooring, drywall, and insulation, to allow for proper drying and reduce the risk of lingering moisture and odors. Technicians set up professional drying equipment and constructed concentrated barriers to contain the affected areas and help dry joists and wall studs efficiently. These efforts ensured targeted drying while minimizing disruption to unaffected areas.

Once the area was properly contained and ventilated, the team proceeded with a full cleaning and sanitizing of all three units using appropriate industry-grade products and methods. The goal was to return the property to a clean, safe condition, and ensure that moisture levels were brought back to acceptable standards through consistent monitoring.

A notable challenge in this project was the multi-level nature of the backup, which meant that waste water had affected multiple separate living spaces. The team had to work carefully and efficiently to coordinate efforts across all three units, keeping each property owner informed throughout the process. Their ability to isolate affected areas and focus drying efforts helped reduce overall downtime for residents.

At the conclusion of the mitigation phase, all three unit owners expressed satisfaction with the work completed. The Restoration Group is now handling the repair and restoration phase to return the property to pre-loss condition.

This project highlights The Restoration Group’s capability to manage complex sewage cleanup jobs across residential and commercial spaces. Their quick response, detailed mitigation plan, and careful handling of customer concerns reflect their commitment to quality service throughout Lewes, DE and surrounding areas.