Services Provided: Sewage Cleanup
Application: Residential
Two weeks after a county municipal malfunction left raw sewage flooding the basements of local homeowners, Mr. Painter found himself with 4 inches of sewage covering his entire basement. Completely overwhelmed, he reached out to The Restoration Group (TRG). We guided him through the insurance claim process and coordinated the cleanup promptly.
The team removed all affected contents, flooring, and performed a 2‑foot flood cut on the drywall. We thoroughly cleaned and sanitized the entire space, removing biohazard contamination and ensuring moisture control and odor elimination. Today, Mr. Painter’s basement is dry, safe, and free of lingering odors—ready for full reconstruction back to its pre‑loss condition.
When raw sewage inundates living spaces, the risks are health hazards, structural damage, and emotional distress. Mr. Painter’s situation required swift, professional intervention. TRG’s coordinated support—from handling the insurance claim to expertly managing hazardous cleanup—meant he did not have to navigate the disaster alone.
We walked Mr. Painter through the homeowners’ claim-filing process, helping expedite coverage and ensuring financial clarity during this disruptive time.
With contaminated contents and flooring disposed of, and walls flood-cut to 2 feet, our team used IICRC‑standard techniques and EPA‑approved disinfectants to eliminate biohazard risks and sanitize thoroughly.
Industrial-grade drying equipment and odor control strategies were deployed to fully dry the space and remove any lingering smell—ensuring a healthy, habitable environment ready for rebuild.
TRG delivers 24/7 emergency restoration services with IICRC‑certified technicians, employing industry best practices in biohazard and sewage cleanup for both residential and commercial clients in Delaware and Maryland. As a locally owned and family‑operated company founded in 2017, we combine technical excellence with compassion and transparent communication. TRG supports clients throughout the process—from insurance claims to financing options—to ensure every restoration journey is smooth and stress‑free.
Flood-cut: Removal of drywall typically up to 2 feet high to eliminate contaminated materials.
Biohazard contamination: Hazardous substances—like raw sewage—that pose health risks.
IICRC: Institute of Inspection Cleaning and Restoration Certification, a recognized industry standard.
Dehumidification: The drying process using industrial equipment to remove moisture and prevent mold.
EPA‑approved disinfectants: Sanitizing agents recognized for safety and efficacy in removing pathogens.
Need restoration services? Call or message our team today!